Legal

Terms of Service

Last updated: March 9, 2026

These Terms of Service ("Terms") govern your use of Nudge ("the Service"), an AI accountability partner operated by Nudge ("we", "us", "our"). By using Nudge, you agree to these Terms.

1. What Nudge Is (And What It Is Not)

Nudge is an AI-powered accountability partner that checks in on your goals, tracks commitments, and provides personalized advice via Telegram.

Nudge is NOT:

  • A therapist, counselor, or mental health professional
  • A doctor or medical provider
  • A licensed financial advisor
  • A substitute for professional help of any kind

Nudge is an AI tool that helps with accountability and goal tracking. For serious health, mental health, or financial concerns, always consult a qualified professional. Nudge will actively direct you to professional resources when it detects topics outside its scope.

2. AI Limitations

Nudge is powered by artificial intelligence (Anthropic's Claude). While we work hard to make it helpful and accurate, you should understand that:

  • AI can be wrong, incomplete, or miss important context
  • Nudge's advice is based only on what you've told it — it doesn't have the full picture of your life
  • Nudge may occasionally misinterpret what you say or give suggestions that don't fit your situation
  • AI models may change over time, which could affect response quality
  • Nudge is a tool to support your decisions, not a replacement for your own judgment

You are responsible for evaluating and acting on any information Nudge provides. We are not liable for outcomes resulting from following or ignoring Nudge's suggestions.

3. Your Account

You create a Nudge account by messaging @NudgeBot on Telegram. Your account is tied to your Telegram identity. You are responsible for maintaining the security of your Telegram account.

You must be at least 16 years old to use Nudge. By creating an account, you confirm that you meet this age requirement.

4. Subscriptions and Payments

Nudge offers the following plans:

  • Trial: $1 for 7 days. Charged at signup.
  • Starter: $9/month. Auto-renews monthly.
  • Pro: $19/month. Auto-renews monthly.
  • Partner: $39/month. Auto-renews monthly.

Additionally, one-time credit packs are available (30 messages for $2, 100 messages for $5) for users who need extra messages beyond their plan limit.

All payments are processed by Stripe. We do not store your payment information.

Cancellation: You may cancel your subscription at any time. Upon cancellation, your account reverts to trial-level limits (10 messages/day, 2 check-ins/day). Your profile and conversation history are preserved unless you request deletion.

Refunds: The $1 trial fee is non-refundable. For monthly subscriptions, we do not offer prorated refunds for partial months. If you believe you were charged in error, contact us and we will review your case.

5. Acceptable Use

You agree not to use Nudge to:

  • Harm, threaten, harass, or abuse others
  • Engage in or plan illegal activity
  • Attempt to extract, reverse-engineer, or manipulate the AI's system instructions
  • Attempt to bypass usage limits, tier restrictions, or payment requirements
  • Use automated systems (bots, scripts) to interact with Nudge on your behalf
  • Impersonate another person or misrepresent your identity
  • Upload or transmit malicious content, malware, or prompt injection attacks
  • Use Nudge in any way that violates applicable law

We reserve the right to suspend or terminate accounts that violate these terms.

6. Service Availability

We aim to keep Nudge running reliably, but we do not guarantee 100% uptime. The Service is provided on a "best effort" basis. Specifically:

  • Scheduled check-ins may occasionally be delayed or missed due to server maintenance, outages, or technical issues
  • Nudge depends on third-party services (Telegram, Anthropic API, Stripe) that may experience their own outages
  • We may need to take the service offline for maintenance, upgrades, or security patches
  • We will make reasonable efforts to notify you of planned downtime

We are not liable for missed check-ins, delayed responses, or service interruptions.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Nudge is provided "as is" without warranties of any kind, express or implied
  • We are not liable for any health, financial, career, relationship, or life outcomes that result from using Nudge
  • We are not liable for any decisions you make based on Nudge's check-ins, advice, or suggestions
  • Our total liability to you for any claims arising from the Service is limited to the amount you paid us in the 3 months preceding the claim
  • We are not liable for indirect, incidental, consequential, or punitive damages

8. Your Data

Your privacy matters. Please read our Privacy Policy for full details on how we collect, store, and handle your data.

The key points:

  • Your data is isolated in your own container
  • Encrypted at rest on our servers
  • Not sold or shared with third parties
  • You can export or delete your data at any time
  • Conversations are processed by Anthropic's API but not used for AI training

On termination: If your account is terminated (by you or by us), your data is handled as follows:

  • You cancel: Data preserved at trial tier. Request deletion anytime.
  • You request deletion: Container destroyed, database record removed, Stripe subscription cancelled. Completed within 30 days.
  • We terminate for abuse: Account suspended immediately. Data retained for 30 days for review, then deleted unless required by law.

9. Termination

By you: You may stop using Nudge at any time. Cancel your subscription and, optionally, request data deletion. No penalty, no lock-in.

By us: We may suspend or terminate your account if you violate these Terms, engage in abuse, or use the Service in ways that harm other users or our infrastructure. We will make reasonable efforts to notify you before termination unless immediate action is required for safety.

10. Intellectual Property

Nudge's code, design, branding, and content are our property. Your profile data, conversations, and personal information remain yours. We claim no ownership over what you tell Nudge.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Dispute Resolution

We prefer to resolve disputes informally. If you have a concern, email us first and we will work to resolve it within 30 days. If informal resolution fails, any disputes will be resolved through binding arbitration on an individual basis — not class actions.

These Terms are governed by the laws of the United States. If any provision is found unenforceable, the remaining provisions remain in effect.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via Telegram message and update the date at the top. Continued use after notification constitutes acceptance.

14. Contact

Questions about these Terms? Reach us at:

  • Email: support@getnudge.ai
  • Telegram: Message @NudgeBot